|
The Motley Fool - See just how the big four U.S. carriers stack up. ... For instance, Verizon Wireless has done a great job in maintaining an industry-low churn rate. AT&T has done a good job of reducing churn, while Sprint Nextel and T-Mobile USA have both struggled with their churn.
|
www.fool.com/investing/general/2007/06/15/wireless-smac...
www.fool.com/investing/general/2007/06/15/wireless-smackdown-churn.aspx
|
|
|
|
T-Mobile's prepaid churn rate was 2.3 percent in the first quarter, dropping it to last place among the leading wireless carriers. The churn rate ... With all the wireless carrier earnings complete here is a look the churn standings (based on prepaid accounts):
|
blogs.zdnet.com/BTL/?p=17640
|
|
|
Updated: Verizon’s third quarter results were in line with Wall Street estimates courtesy of a solid performance in the telecom giant’s wireless business. But wireless churn was up as the company did take a hit due to the popularity of the iPhone.
|
blogs.zdnet.com/BTL/?p=10582
|
|
And, while churn rates were anticipated to increase with some carriers more than others, AT&T Wireless was one of the biggest losers due to LNP implementation - a somewhat unexpected event.";
|
www.tmcnet.com/usubmit/2004/apr/1031459.htm
|
|
Sprint adds 617,000 total customers in 2nd quarter and greatly reduces churn; Wireless News link This will quiet some of the critics. ... Cingular Wireless adds 1.4M new subscribers, reduces churn ComicalMoodyDan Wireless News 1 04-21-2005 12:55 AM...
|
forums.wirelessadvisor.com/wireless-news/24128-sprint-a...
forums.wirelessadvisor.com/wireless-news/24128-sprint-adds-617-000-total-customers.html
|
|
The average annual customer turnover rate, or churn, for wireless companies reaches 25% to 30%, Lowenstein said. Rather than looking to create customer value, wireless companies have competed on price, he added.
|
searchmobilecomputing.techtarget.com/news/article/0,289...
searchmobilecomputing.techtarget.com/news/article/0,289142,sid40_gci944383,00.html
|
|
Verizon's customer churn is up slightly, but they are still ahead of AT&T, Sprint and T-Mobile. Fourth-quarter churn for Verizon's post-paid customers was 1.05 percent, ... T-Mobile's spot at the bottom of the list comes despite their victory in the J.D. Power and Associates report on wireless customer care performance,
|
www.wirelessweek.com/Verizon-Churn-War-022009.aspx
www.wirelessweek.com/Verizon-Churn-War-022009.aspx
|
|
The ramifications of those laments can be seen in the 2006 findings of the Rockefeller Foundation indicating that "68% of customer churn is caused by valuable customers who feel neglected." Obviously, that feeling of neglect leads to a negative churn of events for wireless carriers.
|
www.wirelessweek.com/Events.aspx
www.wirelessweek.com/Events.aspx
|
|
Wireless Churn Rates Headed Up ... And, while churn rates were anticipated to increase with some carriers more than others, AT&T Wireless was one of the biggest losers due to LNP implementation – a somewhat unexpected event.”;
|
www.instat.com/press.asp?ID=933&sku=IN0401297WI
www.instat.com/press.asp?ID=933&sku=IN0401297WI
|
|
